WAYFAIR BROWSE REDESIGN

Redefining a future-fit storefront experience at Wayfair.

Product Discovery

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E-commerce

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Design Systems

Silver laptop and phone showing Wayfair Browse

OVERVIEW

Wayfair was replatforming its storefront from a legacy monolith to React. This technical rebuild opened a window to rethink the whole storefront experience.

Having been on the Wayfair Design Systems team and worked closely with Storefront, I was asked to take on the role of Design Lead for the Browse experience, shaping its overall design direction with Product and Engineering.

MY ROLE

Design Lead + Design System

CORE PARTNERS

4 Product Managers · 10+ Engineers

Catalog Management · Head of Storefront

Search · PDP · Checkout

SECONDARY PARTNERS

Branding · Localization · Legal

Design System Engineers

PLATFORM

DWeb · MWeb · iOS · Android

OUTCOMES

Filter Interaction

Increased filter interaction by 14% through the redesigned browse experience.

Product Click-Through Rate

Improved product click-through rate by 25.9% through the end-to-end browse redesign.

New-Platform

Catalog Coverage

Expanded new-platform coverage from zero to approximately 78% of the catalog.

Product Discoverability

Projected improvement from the proposed AI-powered browse experience.

New Components Delivered

Delivered within Homebase, Wayfair’s shared design system, during my time on the Design Systems team.

4 Specialty Retail Brands

US, Canada, UK, Germany, and Ireland. Plus AllModern, Birch Lane, Joss & Main, and Perigold.

2024 company footprint, including Germany.

Company-wide Revenue Growth

FY2025 vs. FY2024 · USD

(Reflects collective efforts across Wayfair, beyond this redesign)

Before & After

January 2022August 2025
August 2025 Wayfair browse pageGinger original product swatch restoredDark Brown original product swatch restoredDark Grey Twill original product swatch restoredDusty Blue Twill original product swatch restoredSand Grey Twill original product swatch restoredLight Grey Twill original product swatch restoredBlack Faux Leather original product swatch restoredGray Faux Leather original product swatch restoredBeige Faux Leather original product swatch restoredOrange Brown Faux Leather original product swatch restoredWhite Faux Leather original product swatch restored
January 2022 Wayfair browse page
Perdue velvet convertible sofa — replacement product photo♡Sale

Drag to compare before and after.

OPPORTUNITY

Wayfair is a home furnishings e-commerce platform offering “One Zillion Things Home.” With so many choices, finding the right piece can feel like finding a needle in a haystack. Storefront’s goal was to help customers find the right fit through a clearer, more intuitive browse experience.

A shopper discovers the right armchair among countless furniture choices.

Learning from the past.

Learning from the past.

We looked back at the existing storefront to understand what worked and where customers struggled, using those lessons to guide the redesign.

Our goal was to make discovery feel easier—helping customers browse, compare, and find the right piece with greater confidence.

Prepare for the future.

Prepare for the future.

We wanted to prepare for AI and meet evolving shopper expectations as we laid the groundwork.

We also wanted a flexible storefront that would be easier to test, scale, and evolve—so the team could explore new ideas and build on what works.

PastFuture

Research

We already had some rough ideas.

Research helped bring the teams together, decide what to prioritize, and raise early concerns.

01 / Stakeholders

FullStory · PM · Catalog Management

I paired FullStory insights with PM conversations to understand what worked, what did not, and what to prioritize. Talking with Catalog Management revealed subtle differences between SKUs that the design needed to accommodate.

PM and Catalog Management representatives reviewing a customer behavior dashboard

02 / Industry

Competitive Research

I reviewed how other retailers approached discovery to see what the industry was doing, challenge our early ideas, and uncover possibilities worth exploring. The audit included Amazon (+Prime Day), Home Depot, Canadian Tire, Taobao, Dick’s Sporting Goods, Etsy, and eBay.

Amazon
Amazon Prime Day
The Home Depot
Canadian Tire
Taobao
DICK'S Sporting Goods
Etsy
eBay

03 / Support Team

Design Systems

Having been on that team, I already had the knowledge and working relationships to get hands-on. Thanks to that trust, I wore two hats on this project (both storefront redesign and component work) and advocated for its use on other pages in the funnel.

Large design system board connected to a single sofa product card

04 / Future Stakeholders

Brands · Geos

Wayfair operates 5 brands and 5 geos with shared page logic and engineering foundations. I met early with brand and geo stakeholders to discuss potential future requests and get an early heads-up to avoid confusion later.

wayfair
PERIGOLD
BIRCH LANE
wayfairPROFESSIONAL
ALLMODERN
Shared Engineering Foundation
Germany flagGermany
UK flagUK
Ireland flagIreland
Canada flagCanada
US flagUS

ALIGNED APPROACH

Three principles. One clearer browse experience.

Three principles. One clearer browse experience.

Three principles. One clearer browse experience.

01

Show, Don’t Tell

Turn text-only information into visual cues so customers can see what makes a product relevant at a glance.

02

Prioritize What Matters Most

Give the most useful information visual priority, with a clear hierarchy that keeps secondary details from competing for attention.

03

Spark Curiosity, Encourage Action

Give customers a reason to explore further—from discovering a promising product to visiting its detail page and moving closer to a purchase.

REDESIGN / CARDS

It all began with the Mighty 4 → 3

We aligned that four cards per row felt crowded, making valuable details in top results easy to miss.

With React enabling interactive cards, we moved to three, giving each product more space and richer details to help customers explore, visit the PDP and move toward purchase.

Before · 4 cards per row

A crowded layout makes key details easy to miss.

After · 3 cards per row

More space. More product details.

WEB

Three cards, 336px each.

At 1440px, accounting for filters, margins and gaps left a 1040px grid: three 336px cards, with 16px between them.

1. Find the grid width

1440px desktop example

Filters

Filters

320px

320px

320px

Product grid

Product grid

1040px

1040px

1440 − 48 (side margins) − 320 (filters) − 32 (gap) = 1040px

2. Divide it into three cards

(1040 − 2 × 16) ÷ 3 = 336px per card

336px

336px

336px

336px

336px

336px

Based on the 1440px Figma example. Side margins are inferred from the remaining 48px; the most common screen size needs confirmation from historical traffic data.

MOBILE WEB

Two cards, sized to the available space.

On narrower screens, the grid uses two columns. Card widths adapt to the available space, with a consistent 16px gap between them.

Grid container < 617px → 2 columns

Card width = (grid width − 16px) ÷ 2

The breakpoint refers to the grid container, not the screen width.

2-column grid

16px between cards

ABOUT THE CARD

From one click target to a place to explore.

From one click target to a place to explore.

With the card width established, we worked inward: padding, information hierarchy and space for interaction. React made individual elements interactive, giving customers more ways to explore within each card.

Before · One click target

Hover anywhere. The whole card responds.

Black Latitude Run sofa
+ More Options
Faux Leather Square Arms Sofa
By Latitude Run®
★★★★★(16)
$1,499.99$3,100.00
FREE Full Service Delivery

After · More ways to explore

Try the options, heart, image, and quick view.

Same product in both cards · Wayfair SKU W112884550. Reconstructed to demonstrate the interaction change.

01 / OPTIONS

Show the choice, not just the count.

Next, we balanced how many options to show with the space available inside the narrowest card. Visual thumbnails let customers preview a color or finish without leaving the grid.

Recognize it

See the available finishes instead of interpreting “More options.”

Compare it

Switch the product image without opening several product pages.

Keep exploring

Stay in the grid while deciding which product deserves a closer look.

Why six thumbnails?

Balance choice and space. We chose up to six visible thumbnails to accommodate common option sets without crowding the card, with additional choices available through overflow.

Design for the narrowest card. Card padding, six thumbnails, the gaps and any overflow control had to fit together. The goal was to preserve selectable targets of at least 24 × 24 CSS px, rather than shrink them to fit.

Options first. Video later.

Browse supports quick discovery and comparison. For the MVP, we prioritized option previews and left richer video exploration to the PDP, keeping engineering scope manageable.

02 / DELIVERY BADGE

The Pushback

Make delivery visible. Keep the product first.

The Delivery team proposed three badge designs and preferred 02 or 03 to emphasize Free Delivery. As the card designer, I pushed back to protect the information hierarchy.

Black Latitude Run sofa in a living room
Faux Leather Square Arms Sofa
By Latitude Run®
$1,499.99
★★★★★(16)
FREE 2-Day Delivery
Sponsored
Black Latitude Run sofa in a living room
Faux Leather Square Arms Sofa
By Latitude Run®
$1,499.99
★★★★★(16)
FREE 2-DAY DELIVERY
Sponsored
Black Latitude Run sofa in a living room
Faux Leather Square Arms Sofa
By Latitude Run®
$1,499.99
★★★★★(16)
FREE 2-DAY DELIVERY
Sponsored
Black Latitude Run sofa in a living room
Faux Leather Square Arms Sofa
By Latitude Run®
$1,499.99
★★★★★(16)
FREE 2-Day Delivery
Sponsored
Black Latitude Run sofa in a living room
Faux Leather Square Arms Sofa
By Latitude Run®
$1,499.99
★★★★★(16)
FREE 2-DAY DELIVERY
Sponsored
Black Latitude Run sofa in a living room
Faux Leather Square Arms Sofa
By Latitude Run®
$1,499.99
★★★★★(16)
FREE 2-DAY DELIVERY
Sponsored
Black Latitude Run sofa in a living room
Faux Leather Square Arms Sofa
By Latitude Run®
$1,499.99
★★★★★(16)
FREE 2-Day Delivery
Sponsored
Black Latitude Run sofa in a living room
Faux Leather Square Arms Sofa
By Latitude Run®
$1,499.99
★★★★★(16)
FREE 2-DAY DELIVERY
Sponsored
Black Latitude Run sofa in a living room
Faux Leather Square Arms Sofa
By Latitude Run®
$1,499.99
★★★★★(16)
FREE 2-DAY DELIVERY
Sponsored

03 / Attention without meaning

I challenged the rainbow first. It grabbed attention, but the colors communicated no additional delivery benefit.

02 / Too much emphasis

The bold treatment made delivery the first thing to notice. Customers should evaluate the product first; delivery should support that decision.

We aligned on 01: a restrained green badge that kept delivery recognizable, carried forward the pre-replatform color, and preserved the balance of the whole card.

03 / CARD SIZE

Fewer cards. More room to display.

Moving from four cards to three per row gave interactive controls and useful product details more space. The goal was a more meaningful first scan, rather than fitting in the most products.

BEFORE / 4 CARDS

AFTER / 3 CARDS

Layout schematic: the same row accommodates fewer, richer cards.

06 / REDESIGNING THE FILTERS

Make the choices easier to see.

Make the choices easier to see.

I replaced hidden or text-heavy choices with visual cues and directly interactive controls.

Color filter before and after

Before: text-only choices. After: visual swatches with a clear selected state.

Text → visual thumbnails

Use color, material, or style imagery when a picture explains the difference faster than a label.

Accordion → direct interaction

Expose useful controls so customers can act without repeatedly opening and closing filter groups.

Filter interaction exploration

Project exploration: price, ratings, color, and category controls.

BADGE BRANDING

Different benefits. One visual language.

I brought Sale, Fast Delivery, and Wayfair Verified into a more consistent treatment so each cue could be recognized without competing for attention.

Category shortcuts and badge treatments

Category navigation and high-priority shopping shortcuts.

07 / PRODUCT SPECS & COMPARISON

Surface the differences that matter.

Surface the differences that matter.

A good comparison starts before the comparison table. Product cards should expose the most decision-critical information first.

Prioritize three

Choose the three most valuable attributes for the category.

Handle missing data

When an attribute is unavailable, show the next most useful one.

Keep comparison aligned

Carry the same vocabulary into the table so differences are easy to scan.

Mattress card specification examples

Inline specs: comfort level, mattress type, and thickness support product evaluation.

Compare Similar Items specification table

Compare Similar Items: align relevant attributes across products.

08 / LOCALIZATION

A shared experience, with local context.

A shared experience, with local context.

The Browse system needed room for the information customers expect in each market.

Canada

Support local shopping context, including Made in Canada and postal-code-based experiences.

United Kingdom

Make room for market-specific information such as energy labels on applicable product cards.

Canada and UK Browse examples

Project examples for Canada and the United Kingdom.

09 / BRANDING & THEMING

One system. Room for different brands.

One system. Room for different brands.

Homebase provided shared patterns while letting brand expression change across the storefront.

Consistent behavior

Keep familiar interactions across cards, filters, and comparison.

Flexible expression

Allow typography, color, and visual tone to reflect the brand.

Reusable patterns

Work with shared components so changes can scale across the experience.

Browse patterns in another brand expression

Project exploration: shared Browse patterns with a different brand treatment.

Thanks for exploring the work.

Thanks for getting to know me.

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Thanks for getting to know me.

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Thanks for getting to know me.

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